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AV Terms Of Business

As an online retail business, All Valley Ltd. abides by the Distance Selling Regulations 2000, Electronic Commerce Regulations 2002, The Trade Descriptions Act and the Sale of Goods Act 1979.


Paying for items

At All Valley we keep it simple.

1. Select the product and size you want and add to cart
2. Complete checkout within the secure Google checkout system

You will receive email notification on completion of purchase and can track the payment in your PayPal account.

Whilst we only accept £s, Google Checkout will enable you to pay in your own currency ($s, Euros etc) and will make the currency conversion for you.

Find out more about Google Checkout.

Google Checkout


Delivery

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All orders are dispatched within 24 hours of receipt of payment.

UK postage: The cost of postage for the first item is £2.00 for the first item and £1.25 for each additional item.

Delivery to destinations outside the UK: The cost of postage for the first item to the US, Europe and any other country is £3.00 for the first item and £1.25 for each additional item.

Items delivery to UK destinations are sent by Royal Mail first class post. Items posted to destinations outside the UK are sent by Royal Mail Airmail.

Where an item posted to a UK destination is suspected to be lost in the post, Royal Mail require 14 days wait before they will acknowledge that it is lost. This is extended to 30 days for international deliveries.


Returns policy

All Valley Fight Wear products are manufactured to the highest specifications and new products are tested thoroughly before sale. If you do receive an incorrect item or a product with a fault we will endeavour to replace the item quickly. Where the item is not in stock you will be offered the option of a refund or be given the opportunity to wait until new stock arrives.

Items must be returned within 7 days of receipt and must include all packaging. All returns are inspected. A refund or replacement will be offered for damaged items or items sent not as described.  If the customer has ordered the wrong size or no longer wants the item, a £2.00 restocking fee will be charged and the cost of repeat delivery must be paid for by the customer if a replacement is requested.


Return instructions

 If you wish to return you item, please email and wait to receive an RMI number. Once you have received the RMI number you may return the item. Please remember to include a note stating why you are returning the item along with your name, address, email address and telephone number


Complaints and feedback

We strive to ensure that our products and service are first class. All Valley Fightwear products go through rigorous testing and strict quality control procedures.

Please email with any queries relating to our products or service. We aim to respond to your email within 24 hours.
Your feedback (both good and bad) is vital in ensuring that All Valley Fightwear remains the undisputed champion of MMA fightwear!!